Contact LeadLuna
Questions about the planned LeadLuna inquiry desk, the prelaunch reservation or whether it fits your commercial cleaning business? Choose the option that fits your request.
Business and pilot questions
Tell us about your cleaning business, the website or email inquiries you receive, and how you currently arrange walkthroughs. Business inquiries go to our sales team for a personal follow-up.
A sales call is optional. You can also review the $99 prelaunch reservation online.
Support, billing, cancellations and refunds
Email support@nexelya.com, reply to your existing Nexelya service email, or open account support.
Support requests are reviewed Monday through Friday at 9:30 a.m. and 3:30 p.m. Pacific time, excluding U.S. federal holidays. We aim to acknowledge requests at the next review window. This is an acknowledgment target, not a guaranteed resolution time.
Privacy requests
Use the inquiry form and select Privacy request. These requests are reviewed separately and are not sent to sales.
Please include only the information needed to understand your request. Do not send passwords, card numbers, alarm codes or sensitive customer information.
Read the service privacy notice · How website inquiries are handled